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Having transformed your traditional devices to Connected Devices, advance your IoT journey with Smart Services to become a Connected Business. With device data, realize your IoT vision by increasing teamwork and enabling innovation within your business, and facilitating collaboration across your industry.

INCREASE COLLABORATION WITH SMART SERVICES TO BECOME A CONNECTED BUSINESS

Having transformed your traditional devices to Connected Devices, advance your IoT journey with Smart Services to become a Connected Business. With seamless integration of device data with business workflows and systems, enable faster decision making and optimized operations inside your business. Share and combine data across various partners and participants in your business ecosystem and industry and increase business collaboration.

DEVICE CLASS, BUSINESS COLLABORATION

BUILD A SMART DEVICE ECOSYSTEM
Build a collaboration framework to help diversified interconnected devices from your own business or partners in your market/industry to work together to form a smart environment. Use APIs to do much more than what your individual device is capable of.

OT/IT INTEGRATION

BREAK SILOS WITHIN YOUR BUSINESS
Integrate your IoT solution (operation technology, OT) with your information technology (IT) systems to monitor events, processes and devices. Interconnect and improve processes across your business to increase efficiency and effectiveness.

SMART DEVICE ECOSYSTEM CASE STUDY

iot smart devices

A Specialty Printer Company engaged Thinxtream to build a Smart Connected Product Ecosystem. Leveraging our IoT Services and our advanced expertise in AWS cloud, firmware and mobile technologies, we developed an IoT solution that included the specialty printer with a smartphone-like device interface, a cloud platform with storefront and digital content repository, mobile apps with in-app billing for purchase of digital content, and enterprise integration with Fosdick Fulfillment, a logistics service partner, and Salesforce® CRM. Read the Case Study.

Have you integrated your IoT solution with your enterprise systems?

Connect with us today to implement IoT integration.

ENHANCE INNOVATION WITH SMART SERVICES TO BECOME A CONNECTED BUSINESS

Having transformed your traditional devices to Connected Devices and increased teamwork within your business, advance your IoT journey further with Smart Services to become a Connected Business. With the seamless integration of device data with business workflows and systems, enable new services-driven business models, revenue streams and an agile enterprise.

MACHINE
LEARNING

BUILD INTELLIGENT
SYSTEMS
With past and current data, create and train machine learning models and deploy them on devices, or host as Web services. Use machine learning models to predict future behaviors and trends.

BUSINESS
INTELLIGENCE

REDUCE TIME TO ACTION BASED ON REAL-TIME ANALYTICS & INSIGHTS
Create advanced visualization and analytics that enable comprehensive understanding of context. Implement automated workflows that take intelligent actions based on streaming, time-shifted, historical and predictive data.

EVENT-DRIVEN
MARKETING

DELIVER RIGHT MESSAGE AT THE RIGHT PLACE & RIGHT TIME
Build smart marketing campaigns that can leverage data from multiple sources. Interconnect your digital signage and IoT solutions to personalize customer experience and differentiate your business based on events.

AUTO
REPLENISHMENT

PROACTIVELY TRACK SUPPLIES CONSUMPTION & AUTO FULFILL THEM
Track your individual customers’ consumables and supplies usage. Trigger low-level alerts and auto fulfillment or auto replenishment to increase your revenues and enhance customer satisfaction.

SMART METERING

GROW REVENUES WITH USAGE-BASED BUSINESS MODELS
Understand customer usage patterns of your devices. Monitor and control device use remotely. Provide zero-touch services and implement new business models, based on performance and usage.

“X” AS A SERVICE

GROW REVENUES WITH PRODUCT-AS-A-SERVICE BUSINESS MODELS
Understand customer usage patterns of your devices. Convert your product to a service. Monitor and control device use remotely, and provide zero-touch services.

NEW OFFERINGS

LAUNCH SMARTER PRODUCTS, SERVICES
Understand customer usage patterns of your devices. Create new business offerings around traditional products, or launch new, smarter products.

XAAS CASE STUDY

iot smart services

A Technology Firm engaged Thinxtream to build a managed “X”-as-a-Service (XaaS) platform to offer subscription-based, device-as-a-service to end-users for multiple device types and models, through channel partners. Using our IoT Services and our advanced expertise in AWS IoT, we developed a multi-tenanted IoT solution that was device-agnostic. It offered flexible device data models and device discovery with support for field gateways. It provided the channel partners with role-based portals and dashboards, with user access restrictions. Read the Case Study.

Are you experiencing challenges in progressing your IoT vision?

Connect with us today to leverage our IoT services.

FAQ

What is the difference between Connected Devices and Smart Services?

Connected Devices focus on connectivity, monitoring, and management of individual devices. Smart Services build on top of connected devices to add collaboration (business ecosystem integration) and innovation (machine learning, new business models), turning a connected device business into a Connected Business.

What business models can Smart Services enable?

Smart Services can enable auto replenishment, smart metering, “X-as-a-Service” subscription models, and entirely new product/service offerings based on usage data.

What does XaaS mean in an IoT context?

XaaS (“X-as-a-Service”) means converting a physical product into a subscription-based service — for example, device-as-a-service — by monitoring usage remotely and billing based on performance or consumption rather than a one-time sale. Thinxtream built exactly this model on AWS IoT for a technology firm’s multi-device, multi-partner platform.

What is contextual commerce?

Contextual commerce is the delivery of a relevant product or service offer at the exact moment and location a need arises — for example, auto-replenishing consumables the instant a device signals it’s running low, rather than waiting for the customer to reorder manually.

What is Thinxtream’s Contextual Commerce Service?

It’s Thinxtream’s ready-to-go, pre-built “as a service” IoT cloud platform — an alternative to building a custom IoT cloud solution from scratch — enabling businesses to launch auto-fulfillment, field service, or business-intelligence use cases and see results in as early as two months.

What technologies power Thinxtream’s Contextual Commerce Service?

The service comprises three components: a demand-sensing agent on the customer’s desktop or smartphone (reading machine data with edge intelligence), a managed cloud service (matching demand with supply, routing to fulfillment, and running analytics), and stakeholder engagement tools (customizable dashboards and portals for OEMs, dealers, and customers).

Is Thinxtream a contextual commerce company?

Thinxtream developed and operates the Contextual Commerce Service, a purpose-built platform for auto-fulfillment, field service, and business-intelligence use cases — offered as a white-labeled, co-branded, or Thinxtream-branded managed service.

Can you give an example of a Smart Services implementation?

Thinxtream built a Smart Connected Product Ecosystem for a Specialty Printer Company, including a cloud platform with storefront, mobile apps with in-app billing, and enterprise integration with a logistics partner (Fosdick Fulfillment) and Salesforce CRM. The full write-up is on the case studies page.